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Shipping & Returns

Shipping Policy

Orders for products can be placed by calling our office at 732-410-4452 or online through our webshop. Our office is open Tuesday – Friday and one Saturday a month. Please allow 2-3  business day for processing before shipping. 

We ship all products through the United States Postal Service. Currently, we only ship products within the United States.

Shipping rate is $8 for USPS priority shipping.

We do provide FREE shipping for orders over $85!

 

Return Policy

Please note that all sales are final. If you need help choosing the right skincare products or supplements for your unique skin type book a consultation or email info@envisionacnecneter.com and we’ll be happy to assist you.

If your products arrived damaged or received the wrong product please contact customer service and we will be happy to resolve the issue for you. 

In case of an allergic reaction to our products stop using it immediately and contact customer service to speak to one of our estheticians. 

 

Exchange Policy

We are happy to exchange any merchandise that is defective, damaged or unused.  If you will need to exchange your product, please review the information below.
• We accept exchanges on items purchased on envisionacnecenter.com only up to 15 days after the original purchase. 
• Please enclose the product you wish to exchange and your receipt.  On the receipt, write instructions on what item(s) to exchange. 
• If there is a difference in cost with the exchange, one of our customer service representatives may reach out to you for further information. 
• You will be responsible for the return shipping & handling charges, which will not be refunded. 
• Ship your exchange to us via a pre-paid package:
Envision Acne Center
ATTN: Returns / Exchange
189 US HWY 9 South
Manalapan NJ 07726
 
Please contact customer service with any questions you may have by email info@envisionacnecenter.com or call 732-410-4452. 

 

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